"Social work is helping people cope more effectively with their world and helping the community meet the needs of its citizens" - Senior

"A generalist social worker is one who uses basic knowledge, skills, values, and ethics to assist people in becoming self-actualized and to assist the environment to function to its potential for the benefit of people." - Senior

"I think social work is for me because it involves a compassionate concern and respect for others from all kinds of ehnic, cultural, and lifestyle walks of life’. - Junior



Menurut Morales dan Sheaor (2004), kerja sosial boleh didefinisikan sebagai :


“ …… satu aktiviti professional yang membantu individu, kelompok dan masyarakat dengan tujuan meningkatkan kefungsian sosial mereka bagi memenuhi keperluan soasial dan mewujudkan satu keadaan yang kondusif bagi mencapai tujuan tersebut”.